The personal data administrator is Grand Hotel Rzeszów Sp. z o.o., Rzeszów 35-030, ul. T. Kościuszki 9. The data you provide will be processed to respond to your inquiry (Art. 6 sec. 1 letter f of the GDPR). More information in the website's Privacy Policy.

This Privacy Policy defines the rules for processing and protecting personal data provided by users in connection with their use of the services offered by the RESTAURACJA PATIO online service (hereinafter referred to as the Service).
The personal data administrator contained in the Service is Grand Hotel Rzeszów Sp. z o.o., Rzeszów 35-030, ul. T. Kościuszki 9, entered into the register of entrepreneurs under the tax identification number NIP: 5170236589 (hereinafter referred to as ADO).
To ensure the safety of entrusted personal data, ADO operates based on internal procedures and recommendations in compliance with the relevant legal acts regarding personal data protection, particularly the Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons regarding the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC.
ADO takes special care to protect the interests of data subjects, ensuring that personal data is:
1. processed lawfully,
2. collected for specified, lawful purposes, and not further processed in a way incompatible with those purposes,
3. substantially correct and adequate to the purposes for which they are processed,
4. stored in a form enabling the identification of the persons concerned, not longer than necessary to achieve the purpose of the processing.
ADO collects information about users and their behavior through voluntarily entered data in forms to:
1. respond to user inquiries submitted via the contact form based on Art. 6 sec. 1 letter f of the GDPR,
2. accept reservations using the online reservation system based on Art. 6 sec. 1 letter b of the GDPR,
3. provide services offered by ADO based on Art. 6 sec. 1 letter b of the GDPR,
4. conduct marketing, including sending commercial information to the email address if the client consents by selecting the appropriate box during the reservation process based on Art. 6 sec. 1 letter a of the GDPR. Consent for data processing for marketing purposes and sending commercial information can be withdrawn by clicking the appropriate link in the received message or sending such a request to ADO's email address,
5. pursue ADO's legitimate interest in special cases based on Art. 6 sec. 1 letter f of the GDPR, such as debt recovery.
Upon the first visit to the RESTAURACJA PATIO RZESZÓW website, the user is informed about the use of cookies. By remaining on the website, the user agrees to the use of cookies on the website. Failure to change browser settings by the user is equivalent to consenting to the use of cookies.
Changes to cookie settings will occur after restarting or refreshing the session on ADO's website.
The installation of "cookies necessary for the basic functionality of the Service" is required for its proper functioning, especially those needed for authentication.
Necessary cookies for the website's operation can be modified by changing browser settings, but users should be aware that such changes may result in the improper functioning of the website.
More information about cookies is available in the "Help" section of the user's internet browser menu.
Users who, after reviewing the information available on the Service, do not want cookies to remain stored in their internet browser should delete them from their browser after visiting the Service. The following types of cookies are used on the Service:
1. session cookies – remain in the browser until it is closed or logged out of the Service,
2. persistent cookies – remain in the internet browser until deleted by the user or until the predetermined time set in the cookie file parameters.
In terms of functionality, each cookie file can be divided into:
1. analytical files that help improve the website's usability by understanding how users interact with it,
2. marketing files used to personalize advertising content, properly target, and analyze the performance of marketing and sales channels,
3. essential files, fundamental for the basic functionality of the Service.
The cookies we use allow us to develop our website.
Some cookies may be placed by the Online Reservation System provider solely for:
1. improving and supporting the reservation process,
2. analyzing and collecting statistical data about the use of the website and online reservation system to improve them,
3. the Online Reservation System provider informs about the installed cookies in the system's user interface.
ADO may use automated decision-making, including profiling, for marketing purposes (including automated tailoring of advertisements to your interests and measuring their effectiveness), and tailoring the offer based on Art. 6 sec. 1 letter a of the GDPR.
Recipients of personal data may include authorities, institutions, and entities authorized under the law, as well as entities providing services to ADO (e.g., legal, IT, marketing, accounting services, and other entities involved in the provision of the ordered service).
We use the following analytical tools: Google Analytics.
We use the following marketing tools: Facebook.
Service users who have submitted personal data have the right to access these data. Users also have the right to modify their data, request their deletion, and limit or cease processing their personal data at any time. Users can also request the deletion of their personal data from the Service at any time. The right to data portability does not apply as no standard for data exchange between hotel facilities has been established.
To exercise the above rights, Service users should contact ADO using the same email address or phone number provided to the Service, by contacting: rodo@grand-hotel.pl.
Service users have the right to withdraw their consent at any time without affecting the lawfulness of the processing carried out based on the consent before its withdrawal, by directly contacting ADO or, in the case of technology, by changing cookie settings.
Each Service user can file a complaint with the Office for Personal Data Protection. Links to other websites that operate independently of the Service and are not supervised by the Service may appear on the Service. These sites may have their own privacy policies and terms and conditions that we recommend reviewing carefully.
ADO reserves the right to change the Service's privacy policy, which may result from the development of internet technology, changes in data protection law, and the Service's development. We will inform users of any changes in a visible and understandable manner.

RESERVATION POLICY

Individual reservations are accepted for up to 12 people.
Group reservations for more than 12 people are accepted in advance to determine details and availability of appropriate space.
If it is not possible to arrive at the reserved time, please contact us and cancel the reservation in advance.
Please make reservations in advance so that we can ensure the availability of seats.
In the event of guests being late for the reserved time, a 15-minute grace period will be applied.
We reserve the right to cancel or modify a reservation in case of unforeseen circumstances. In such situations, we will make every effort to contact you and provide alternative solutions.
All reservations will be subject to our policies, which may change.
We process your personal data for marketing purposes to provide information about our offers and promotions. Your consent is voluntary, and the data is stored in accordance with applicable law. If you have any questions or wish to withdraw your consent, please contact us.